MOBILE AUGMENTED REALITY SUPPORT
My team developed an app that was part of a large industry 4.0 initiative that focused on improving manufacturing. Stanley Black & Decker was in the process of centralizing its manufacturing technicians in one place. These technicians were called when manufacturing equipment went down. To help speed up the communication process we create an app that would help the technicians troubleshoot equipment issues remotely. Our app would work on any mobile device so employees could use their personal devices in the field which cut deployment cost to almost zero.
2D Point
Not every user has a device with AR capabilities so we created a 2D Point function that worked like a laser pointer that would pulse on the screen where a technician was pointing.
AR Draw
AR Draw allowed a user to draw in 3D space using their touch screens. Once a line was drawn it would remain in the same location anchored to the real objects in front of the camera.
Undo and delete all
Because AR is a new technology most of our users had to overcome an initial learning curve. Through usability testing, we found the Undo button was used more than any other button so I moved it bottom center for easy access for lefties and righties.
Color selection
A video call could have up to three users at once on a call so we allowed users to change the color of their draw tool to help keep track of who was drawing what. Once a user selected a color a matching color bar would appear above their video thumbnail.
Video thumbnail
We initially thought a video call would focus on the user at the broken equipment, but after testing with our users we found that they wanted to be able to switch cameras views often. So we added video thumbnails in the corners that would swap with the main view when tapped.